Services related to Factoring Conciliation

Personal Commercial Tracking of Customer

 

By taking advantage of historical customer operations, and contractual data, you can perform an analysis of their behaviour, by giving indications of personal recommendations to business executives. In this way, one can avoid mass loyalty campaigns, and personal attention is given to the customer, which assures optimum benefit.

Objectives

  • Avoid mass loyalty campaigns.
  • Determine which customers should be offered new services or changes to their contractual data.
  • Optimise the benefit to each client.

 

Target businesses

  •  Businesses that want to improve the benefit to each client and reduce loyalty business investment.

Result: generation and delivery of reports

  • Ordered list of clients who should perform a commercial activity- what kind and why.
  • Risk of loss for each customer.
  • Economic benefit and profit potential of each customer.

Monitoring the Debtors Risk

 

To provide the best contractual offer to customers and minimize business risks, it is important that each borrower be assigned a suitable risk. Grupo AIA leverages behaviour in the form of each debtor payment and the context of its field, to keep risks updated automatically.

Objectives

  • Minimize business risks.
  • Provide the best customer service

Target businesses

  • Businesses that want to manage risks better.

Result: generation and delivery of reports with:

  • Regular risk proposal for each debtor.
  • Proposal to change customer contract data.

Businesses that want to manage risks better


Reporting and Personalized control Panel of each Factoring area

 

To keep better control and management of each department within the Factoring Company it is essential to have a tool that provides updated information about the business, detecting changes and anomalies, as well as future prospects.
To this end, Grupo AIA has developed a reporting application and a Control Panel, which displays different perspectives for each area of Factoring: Management, Operations, Finance, Commercial and even client information. Thus, each area has all the information centralized and updated in order to make the right decision.

Objectives

  • Accurately report the necessary information accessible to every area of Factoring.
  • Quick detection of changing trends or situations likely to require a specific study.

Target businesses

  • Companies that require better factoring business management.

Result: generation and delivery of reports

  • Graphical interface with control panels and indicators for each area of factoring.
  • Periodic reports in different formats to those responsible of each area