ASISA and Grupo AIA agree to develop jointly AI-based software

Grupo AIA and ASISA have signed an agreement to develop jointly artificial intelligence-based software aiming at improving efficiency and dynamism of the insurance company´s management processes and ultimately to meet its customers and insurers´ needs.

The project´s kick-off between Grupo AIA and ASISA, a leading health insurance company with the best Net Promoter Score, NPS[i], is aimed at developing innovative software based on basic science (Physics and Mathematics) and Data Science to meet their business needs. This knowledge transfer will enable Grupo AIA to provide intelligence to ASISA´s business processes through advanced analytics methodologies such as Machine Learning.

Grupo AIA focused on solving management efficiency of medical actions at this phase of the collaboration project, will deploy a Machine Learning-based tool that will make medical actions management more efficient and ASISA will be able to make wiser decisions that will benefit its customers. Grupo AIA´ s contribution based on the state-of-the-art Artificial Intelligence technology will help to improve the insurance company´s management and control processes in this business area.

This collaboration project is framed within ASISA´s technological transformation across business processes impacting on both, welfare and management activities´ efficiency and effectivity improvement as well as customers´ satisfaction. The ultimate goal of this process for the company is to provide customers a total digital service including the whole process from services contracts to their management.

[i] Braintrust ´s Observatory of Health Competence.